Sorry that you received the wrong gift! You can return the gift free of charge *. As soon as we have received the return shipment in our logistics center, we will still send you the correct item. We apologize for the inconvenience.
Report a return to Tintelingen:
- Go to the webshop (www.mijntinteling.nl) and log in
- A pop-up will appear on the screen
- Click on report return / report problem
- Then click on the reason for the return: 'exchange another item'
- You must add the return form to the return shipment and return it via the instructions on the return form
- Keep the track & trace proof until the return has been processed
* Note: Return shipments from outside the Netherlands are for your own account. Only returns within the Netherlands, sent via PostNL to the freepost number of Tintelingen are without additional costs.