Frequently asked questions and their answers

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Log in to the webshop
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Gift cards and vouchers
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Ordering
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Activate your gift card
Click here to easily activate your gift card.
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Current problems
An up-to-date overview of problems that disrupt our services

Knowledge base

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Ordering
Do you have any questions about ordering your gift? Find answers to frequently asked questions here.
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Delivery
Do you have questions about the delivery of your gift? Then you will find all the answers to frequently asked...
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Login the webshop
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Returns
It is of course possible that the chosen gift does not meet expectations. Here you can read exactly how you ca...
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Gift not received
Annoying when you do not receive your gift (completely) on time. We try to show you as clearly as possible how...

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